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Emergencies in Canada: Police, Ambulance, and Non-Emergency Help

Learn how to get help in Canada during emergencies, including calling 911, non-emergency lines, and language support.

Emergencies

In Canada, an emergency is a situation that requires immediate assistance, such as a fire, a crime in progress, a serious medical condition, or a traffic accident. The Government of Canada encourages residents to learn about the specific risks and hazards in their regions and to take actions to minimize risks, reduce the impact of a disaster, and recover after an incident.

Calling 911

911 is the universal emergency number in North America for police, ambulance, or fire services. Call 911 when there is an immediate threat to life, property, or public safety.

What if I don't speak English?

Official sources do not specify whether 911 offers Chinese language support; language services vary by region. In non-emergency situations, you can learn about local 911 language options in advance.

Non-Emergency Situations

For non-urgent police matters (e.g., reporting a past non-violent crime, lost property), do not call 911. Instead, contact your local police non-emergency line. The phone number varies by city and can be found on the local police website.

Official Sources


*This guide only relays official information and does not provide advice. Specific procedures and contacts may vary by region; always refer to local official sources.*

Official sources

Rules and fees change. Check the official pages below before you act — they are what this guide was written from.

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