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Where to Get Help for Family Violence in Canada

If you are experiencing family violence in Canada, call 911 in emergencies, or use national and provincial helplines and services. This guide compiles official resources for shelters, counseling, legal, and mental health support.

Family Violence Help: National Resource Guide

Family violence includes abuse by a partner, family member, or in an intimate relationship. In Canada, if you are in immediate danger or need urgent medical support, call 9-1-1.

This guide is based on official Canadian federal government pages, listing national services and provincial/territorial helplines. All information is from official sources; details may change, so verify at the time of use.

National Services and Resources

  • Shelters: Sheltersafe.ca provides information and a clickable map to help women and their children across Canada find the nearest shelter.
  • For Women: iHEAL app, a free, private, and secure app to help Canadian women who have experienced abuse from a current or past partner find ways to stay safe and be well.
  • For Men: Information on intimate partner violence against men and boys, with support, validation, advice, and referrals.
  • For Youth: Kids Help Phone offers 24/7 mental health support for kids, teens, and young adults. Call 1-800-668-6868 or text CONNECT to 686868.
  • For Indigenous Peoples: Hope for Wellness Helpline offers 24/7 support. Call 1-855-242-3310 (free) or connect online. Services in English, French, and on request in Cree, Ojibway, and Inuktitut.
  • For Older Adults: Canadian Network for the Prevention of Elder Abuse (CNPEA) provides information and links to resources for older adults experiencing abuse or neglect.
  • For Trans People: Trans Lifeline, a confidential and anonymous peer support and crisis hotline run by and for the transgender community. Call 1-877-330-6366.
  • Legal Help: Department of Justice provides information on laws relating to family violence and available help.
  • Mental Health Support: Services and helplines if you are in crisis and need emotional support.

Provincial and Territorial Helplines and Services

Below are selected helplines and services. For a complete list, please refer to the official page.

Alberta

  • Family Violence Information Line: 1-780-310-1818 or text 310-1818 (24/7, multilingual)
  • Alberta Abuse Helpline: 1-855-443-5722 (24/7, multilingual translation)
  • Community and Social Services Helpline: 211 (call or text)
  • One Line for Sexual Violence: 1-866-403-8000 (call or text)
  • Brite Line (2SLGBTQIA+): 1-844-702-7483 (24/7)
  • Distress Line: 780-482-4357 (24/7)
  • Mental Health Help Line: 1-877-303-2642 (24/7, multilingual translation)
  • Seniors Abuse Helpline: 780-454-8888 (24/7)

British Columbia

  • VictimLinkBC: 1-800-563-0808 (call or text, 24/7, multilingual)
  • Battered Women’s Support Services Crisis Line: 1-855-687-1868
  • Helpline for Children: 310-1234 (24/7)
  • Reporting child abuse: 1-800-663-9122
  • Seniors Abuse and Information Line: 1-866-437-1940
  • Youth Against Violence Line: 1-800-680-4264 (24/7, text: 604-836-6381, multilingual)

Manitoba

  • Domestic Violence Crisis Line: 1-877-977-0007 (toll-free, 24/7)
  • A & O Support Services for Older Adults: 1-888-333-3121
  • Klinic Crisis Line: 1-888-322-3019
  • Klinic Sexual Assault Crisis Line: 1-888-292-7565
  • Reporting child abuse: 1-866-345-9241
  • Seniors Abuse Support Line: 1-888-896-7183
  • Victims Services: 1-866-484-2846

New Brunswick

  • Child Protection Services: 1-833-733-7835
  • Crossroads for Women 24/7 Crisis Line: 1-844-853-0811
  • Sexual Assault Support Line: 506-454-0437 (5 pm to 8 am)
  • Tele-Care: 811

Newfoundland and Labrador

  • Domestic Violence Help Line: 1-888-709-7090 (call or text, 24/7)
  • End Sexual Violence NL 24/7 Line: 1-800-726-2743
  • Reporting Child Abuse and Neglect: 1-833-552-2368
  • SeniorsNL Resource Centre: 1-800-563-5599

Northwest Territories

  • NWT Help Line: 811
  • YWCA NWT Shelter from Family Violence 24/7 Crisis Line: 1-866-223-7775
  • NWT Seniors’ Information Line: 1-800-661-0878
  • Native Women's Association of the NWT Victim Services: 1-866-459-1114

Nova Scotia

  • Neighbours, Friends and Families (Abuse and Violence Support Line): 1-855-225-0220 (toll-free, 24/7)
  • Adult Protection Services: 1-800-225-7225
  • Child Protection Services: call local child welfare services; after hours: 1-866-922-2434
  • Eskasoni 24/7 Crisis Line: 1-855-379-2099

Nunavut

  • Kamatsiaqtut Nunavut Helpline: 867-979-3333 or 1-800-265-3333 (toll-free, 24/7)
  • Emergency Measures 24/7 Line: 1-800-693-1666
  • Qimaavik Shelter 24/7 Crisis Line: 867-979-4500

Ontario

  • Assaulted Women’s Helpline: 1-866-863-0511 or text #7233 (24/7, multilingual)
  • Fem’aide Support Line: 1-877-336-2433 (24/7, French only)
  • Male Survivors of Sexual Abuse Crisis Line: 1-866-887-0015 (24/7)
  • Seniors Safety Line: 1-866-299-1011 (24/7, multilingual)
  • Talk4Healing Helpline for Indigenous Women: 1-855-554-4325 (24/7)
  • Victim Support Line: 1-888-579-2888 (24/7, online chat Mon-Fri 7 am-9 pm EST)

Prince Edward Island

  • PEI Family Violence Prevention Services 24/7 Crisis and Support Line: 1-800-240-9894
  • Adult Protection Services: 902-368-4790
  • Child abuse reporting: 1-877-341-3101 (daytime), 1-800-341-6868 (evening)
  • PEI Rape and Sexual Assault Centre: 902-368-8055 (call or text)
  • PEI Mental Health and Addictions Phone Line: 1-833-553-6983 (24/7)

About Immigration Status

The official page does not mention the impact of family violence on immigration status. If you are concerned, consult legal professionals or relevant services.

Official Sources

Official sources

Rules and fees change. Check the official pages below before you act — they are what this guide was written from.

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