Who handles this
In Ontario, if you applied for the Ontario Disability Support Program (ODSP) and were refused, or you already receive ODSP and disagree with a decision, you can file an appeal with the Social Benefits Tribunal (SBT). The SBT is an independent tribunal under Tribunals Ontario that hears disputes about social assistance.
This page only restates what the SBT's official website says. It does not offer advice on whether or when to appeal.
When you can appeal to the SBT
The official page states that you can file an appeal with the SBT if:
- Ontario Works or the Ontario Disability Support Program have refused to pay you social assistance; or
- you already receive social assistance but disagree with a decision about:
- your eligibility for assistance;
- the amount of assistance you receive;
- the benefits you receive.
The site has a section titled "Before you appeal" covering what you should know before filing and what you need to file. The page does not list the specific items here.
Forms and filing
The SBT site has a section called "Choosing the right forms" where you can find the appeal forms you need and learn how to submit them.
A notice dated January 7, 2026 states that the SBT has updated two forms:
- the Appeal (Form 1); and
- the Application for Reconsideration (Form 2).
The update adds the Social Assistance Intake Unit as a Respondent for appeals related to applications for both ODSP and Ontario Works. Part 2 of the Application for Reconsideration (Form 2) now includes Representative Information.
Hearing process
The official page divides hearing information into three parts:
- How to prepare for your hearing;
- What to expect at your hearing;
- What happens after your hearing.
The site also has a section on application and processing timelines at the SBT. Check that section for the specific timeframes.
Early resolution
The site has a section on early resolution, which it says can help you resolve your appeal before a hearing. See the official page for details.
Interim Assistance
Under "Other resources," the site lists Interim Assistance for people experiencing financial hardship. See the official page for eligibility and amounts.
Laws, rules and decisions
The site has a section on the SBT's legislation, regulations and rules.
Supports and services
Tribunals Ontario offers supports and services including:
- requesting an accommodation (including access to a computer, internet or phone);
- video and phone proceeding resources;
- options for legal help;
- French language services;
- Indigenous services;
- accessibility and diversity services.
Contact
The site has a "Contact the SBT" section for contact details. This page does not list a specific address or phone number.
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